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The Consummate Communicator
Background
This program combines parts of:
The goal was to focus on:
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Seated presentations
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Rapport building
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Interpersonal persuasiveness
Course Objectives
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Learn how to "be on" at will.
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Develop a more engaging speaking voice.
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Use body language to support one’s message.
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Create a personalized strategy for improving listening skills.
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Listen to establish rapport.
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Occupy space strategically.
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Identify one’s own personality style and the personality styles of others.
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Tailor communication based on personality and listening styles.
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Choose vocabulary words more judiciously.
Course Length
- One-and-a-half Days
Course Outline
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How to "Be On" at Will
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Using Physiology to “Be On”
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Using Thoughts to “Be On”
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Voice
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Developing an Interesting Speaking Voice
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Pacing to Create Rapport
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Using Silence for Emphasis and Persuasion
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Projecting Voice for Enhanced Credibility
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Eliminating Verbal Fillers
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Body Language
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Occupying Space Effectively
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Understanding the Impact of Height
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Choosing Seats for Influence
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Gesturing to Enhance the Message
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Listening
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Identifying Barriers to Listening
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Listening Between the Lines
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Mirroring Body Language and Predicates
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Proactive Listening Habits
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Personality Styles
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Understanding the Four Social Styles
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Typing Ourselves and Others
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Communicating with Each Style
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Vocabulary
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Phrasing Messages to Motivate Listeners
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Avoiding Words that Create Negativity
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The Four Most Persuasive Words in the English Language
- Incorporating Persuasive Language Patterns
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