Powerful Presentation Skills

Ideal Attendees

Course Objectives

Tickle listeners' brains;
Touch listeners' emotions;
Attract and hold listeners' attention;
Project credibility and likeability simultaneously;
Motivate listeners to take action;
Improve listeners' retention;
Encourage and control interactivity;
Minimize credibility killers and potential disasters;
Instill confidence and excitement in both listeners and attendees regarding presentations.

Course Length

Course Materials

Course Outline

Pre-Work Assignment (30-60 minutes)
- Design 5-minute Business Presentation
- Use Abridged Persuasion Formula
- Attendees Arrive to Course with Prepared Presentation
Content (3 hours)
- Review of Persuasion Formula
- Tickling Listeners' Brains
  - Achieving Motivation
  - Improving Retention
- Presentations & Taping: focus on content
Voice (1 1/2 hours)
- Expanding Vocal Variety
- Learning to Slow Down
- Using Pauses for Effect
- Projecting Voice Properly
- Eliminating Verbal Fillers
- Presentations & Taping: focus on voice
Body Language (3 hours)
- Proper Stance
  - Psychology of Space and Height
- Using Notes Professionally
- Gesturing to Support the Message
  - Hands & Facial Expressions
  - Moving Around...On Purpose
- Presentations & Taping: focus on gestures
- Eye Contact
- Presentations & Taping: focus on eyes
Questions (2 hours)
- Mechanics of Fielding & Answering
  - Maintaining Control
- 7 Strategies When Don't Know the Answer
  - Maintaining Credibility
- Presentations & Taping: fielding questions
Visual Aids (3 1/2 hours)
- Five Keys to Using Any Visual Aid
- Characteristics of Powerful Aids & Handouts
- Visual Aid Lab
- Presentations & Taping: focus on using aids

Customer Service Training and Presentation Skills Training