Customer Service Training and Presentation Skills Training

Customer Service Training Presentation Skills Training by ProEdge Skills

Debra Smith is the "professional's professional," the expert who gives you the polished skills to spur you and your organization to higher achievement  Every year she travels to over 100 cities to deliver seminars that are skillfully designed to meet the needs of managerial, supervisory, professional, and support personnel.  She has trained more than 200,000 people from organizations in the private sector and government, as well as numerous colleges and universities.  An accomplished author with an M.B.A. degree in management, Debra is the author of several audio and video tape programs--Professional Telephone Skills, Powerful Presentation Skills, and Proofreading and Editing Skills--and the co-author of three books--How to Create High-Impact Letters, Memos, and E-Mail, How to Create High-Impact Reports and Proposals, and Powerful Proofreading Skills.

 

Partial Client List:

 

Etiquette | Writing | Debt Collection | Diversity and Sexual Harassment | Internet Marketing | Leadership | Proof Reading | Time Management

Debra Smith

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