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Customer Service Training | Customer Service Articles | Customer Service Training Resources | ||||
Time Management AssessmentCreate More Time In A Day
What if you or your team could reduce wasted time by just five minutes every hour?
Productivity would jump 8.3 percent and efficiency levels would rise. You could begin to devote more time to completing critical tasks that improve customer service.
Effective time management would allow you to...
Tap into the Power of Self-Assessment
The time management assessment provides people with a complete self-directed assessment of their current time management effectiveness.
The instrument comprises 60 statements that describe employees’ time-related behavior in 12 categories:
Click here to view a sample time management assessment
Transform Self-Awareness into ResultsWritten in contemporary language for all levels of the organization, the Time Management Assessment is comprehensive and fast. Most people need less than one hour to take the first steps toward more effective management of their time.
Training and Facilitator's Kit AvailableThe Time Management Assessment can also be introduced as part of a Time Management Training Program.
The Time Management Facilitator’s Kit provides everything so you can administer the Time Management Assessment in facilitated sessions. The kit includes:
Click here for more information and pricing.
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Is morale impacting your organization's customer service?
Would you like to reduce frustration and errors for customers with better listening skills?
Do you need more sensitivity working with a culturally diverse customer population?
If you could work with even the most difficult personalities would you be more successful?
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Copyright 2008 ProEdge Skills, Inc.
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