Flipped Training

Cut Training Time in Half
Maximize Coaching and Application

Efficient Content

Start with proven, engaging, bite-sized, online videos to prepare for coaching.

  • Content is condensed and optimized
  • Everyone gets the exact same content
  • Everyone is speaking the same language
  • Content is accessible anytime on any device
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Maximize Coaching

Maximum Application

Spend 100% of class time, onsite or virtual, applying content to your customer scenarios or business presentations in small groups.

  • 100% coaching and answering questions
  • 100% participation in role-play or presenting
  • 100% personalized to your business objectives
  • Delivered onsite or virtually

What You Receive

All Flipped Training programs include the following....

customer-service-booklet

Workbooks

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Certificates

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Weekly Refreshers

Program Specifics

Choose your Content below to see specific personalization and deliverable details.

Customer Service Training >

Pre-Program Personalization

  • Conference calls with sponsors of training
  • Review electronic service samples- calls, emails, etc
  • Review electronic marketing- surveys, website, etc

Deliverables

  • Workbooks 
  • Interactive coaching by ProEdge trainer
  • Individual, pairs, small group exercises
  • Client case studies and role-plays

Post Program Reinforcement

  • Electronic Completion Certificates
  • Weekly Email Refreshers
Presentation Skills Training >

Pre-Program Personalization

  • Conference calls with sponsors of training
  • Review electronic presentation samples- Video, PPTX, PDF

Deliverables

  • Workbooks
  • Videotaping of attendees' business presentations
  • Attendees' videos provided as mp4 files
  • Group coaching and feedback
  • Interactive coaching and feedback by ProEdge trainer

Post Program Reinforcement

  • Electronic Completion Certificates
  • Weekly Email Refreshers

Customer Service Training

Pre-Program Personalization

  • Conference calls with sponsors of training
  • Review electronic service samples- calls, emails, etc
  • Review electronic marketing- surveys, website, etc

Deliverables

  • Workbooks 
  • Interactive coaching by ProEdge trainer
  • Individual, pairs, small group exercises
  • Client case studies and role-plays

Post Program Reinforcement

  • Electronic Completion Certificates
  • Weekly Email Refreshers

Presentation Skills Training

Pre-Program Personalization

  • Conference calls with sponsors of training
  • Review electronic presentation samples- Video, PPTX, PDF

Deliverables

  • Workbooks
  • Videotaping of attendees' business presentations
  • Attendees' videos provided as mp4 files
  • Group coaching and feedback
  • Interactive coaching and feedback by ProEdge trainer

Post Program Reinforcement

  • Electronic Completion Certificates
  • Weekly Email Refreshers

Want to get started?

Contact us about Flipped Training today.