Onsite Training

What You Receive

All onsite programs are personalized and include the following....

customer-service-booklet

Workbooks

CertificateOfCompletionPS2018shadowsm

Certificates

calendar-2497192sm400sm

Weekly Refreshers

Program Specific

Choose your Content below to see specific personalization and deliverable details.

Customer Service Training >

Pre-Program Personalization

  • Conference calls with sponsors of training
  • Review electronic service samples- calls, emails, etc
  • Review electronic marketing- surveys, website, etc

Onsite Deliverables

  • Workbooks
  • Fabulous prizes
  • Interactive training by ProEdge trainer
  • Individual, pairs, small group exercises
  • Client case studies and role-plays

Post Program Reinforcement

  • Electronic Completion Certificates
  • Weekly Email Refreshers
Presentation Skills Training >

Pre-Program Personalization

  • Conference calls with sponsors of training
  • Review electronic presentation samples- Video, PPTX, PDF

Onsite Deliverables

  • Workbooks
  • Videotaping of attendees' business presentations
  • Attendees' videos provided as mp4 files
  • Group coaching and feedback
  • Interactive training, coaching, and feedback by ProEdge trainer

Post Program Reinforcement

  • Electronic Completion Certificates
  • Weekly Email Refreshers

Customer Service Training

Pre-Program Personalization

  • Conference calls with sponsors of training
  • Review electronic service samples- calls, emails, etc
  • Review electronic marketing- surveys, website, etc

Onsite Deliverables

  • Workbooks
  • Fabulous prizes
  • Interactive training by ProEdge trainer
  • Individual, pairs, small group exercises
  • Client case studies and role-plays

Post Program Reinforcement

  • Electronic Completion Certificates
  • Weekly Email Refreshers

Presentation Skills Training

Pre-Program Personalization

  • Conference calls with sponsors of training
  • Review electronic presentation samples- Video, PPTX, PDF

Onsite Deliverables

  • Workbooks
  • Videotaping of attendees' business presentations
  • Attendees' videos provided as mp4 files
  • Group coaching and feedback
  • Interactive training, coaching, and feedback by ProEdge trainer

Post Program Reinforcement

  • Electronic Completion Certificates
  • Weekly Email Refreshers