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Customer Service Articles

Service Expenses Reduced

Customer Service Case Studies

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Hospital Reduces Escalations

Customer Service Case Studies

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Four Ways to Motivate Service Professionals-
A Guide to Getting Wow Performance

Customer Service Articles , Leadership Skills

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Listening for Dollars- Customer Complaints Create Profit

Customer Service Articles

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Telephone Greetings that Customers, Prospects, and Employees Love-
Three Easy Steps to Success

Customer Service Articles

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Creative Customer Service –
How Far Will You Go to Wow a Customer?

Customer Service Articles

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