Customer Service Training and Presentation Skills Training

Customer Service Training Presentation Skills Training by ProEdge Skills

Michael Coleman has been called the most creative bill collector in America.  He built the foundation for his success by attaining paralegal status and representing himself in more than 90 consumer related lawsuits with an 80% success rate, all without an attorney.  In fact, Mike has even secured monies on difficult cases given up on by attorneys.  By the age of 35, Mike became recognized as an accomplished bill collector and authored the best selling book- The Art of Getting Paid, published by Prentice Hall.  He has delivered hundreds of speeches for America's most respected corporations, authored numerous articles, and three books. 

   

Partial Client List:

      

 

Etiquette | Writing | Debt Collection | Diversity and Sexual Harassment | Internet Marketing | Leadership | Proof Reading | Time Management

 

Michael Coleman

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"Our collection department is achieving new levels of productivity as a result of your workshops.  Your program is excellent."

 

Marvin Bryan

Amtrak Credit Sales

Washington, DC